1. WHAT INFORMATION IS COLLECTED
When you purchase something from our Website, as part of the buying and selling process, we collect the Information you give us such as your name, address and email address.
You can register to become a Member of petfoodgarden by logging into your account with certain third-party social networking sites ("SNS") (including Facebook) via our Website. If you decide to create your Account by logging into a SNS via the Website, we may extract the Information you have provided to the SNS (such as your "real" name, email address and other information you make publicly available via the SNS) from the account you have with such SNS and use that information to create your Account. The information we extract may depend on the privacy settings you have with the SNS.
We may also collect Information you provide to us regarding your personal preferences and interests. You can choose not to provide us with any or all of the information we specify or request, but then you may not be able to register with us or to take advantage of some of the features provided through the Website.
When you browse our Website, whether as a registered User or a non-registered Visitor, we automatically receive information that your browser sends whenever you visit a website ("Log Data"). This Log Data may include information such as your Internet Protocol (IP) address, the browser type, the webpage you were visiting before you came to our Website, pages of our Website that you visit, the time spent on those pages, information you search for on our Website, access times and dates, and other statistics.
In addition to Log Data, we may also collect information about the device you’re using to visit the Website, including what type of device it is, what operating system you’re using, device settings, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. To learn more about what information your device makes available to us, please also check the policies of your device manufacturer or software provider.
Our Website is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.
If we ask for your Information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
3. HOW THE INFORMATION IS USED
We treat all Information according to US law.
We use your Information as follows:
We use your Information to provide the Website, administer your inquiries and detect any errors and troubleshoot any problems
We use your Information to measure user interest in the Website, inform you about products, services, and updates, and customize your experience on the Website
We use your Information to enforce our Terms of Service
We use your Information to contact you about the functionality of our Website and updates to our Website or Terms of Service. If you want to stop receiving these system communications, you will have to de-activate your Account by e-mailing us at [email protected]petfoodgarden.com
We also use your Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications.
We use Log Data and Device Information to operate and improve the Website. We may use these information to monitor, analyze and improve the use of the Website, the Website’s technical administration, and the Website’s functionality, quality, value and overall user experience. For example, some of this information is collected so that when you visit the Website again, it may recognize you and serve advertisements and other information appropriate to your interests. We may also use Log Data and/or Device Information alone or in combination with your Information to provide aggregated information about Vapenpods.
4. SHARING AND DISCLOSURE OF INFORMATION
When you register for an Account through the Website and submit Information to create a profile, other Users may see your name. If you choose to provide additional Information in your profile, other Users may see such additional Information, including, but not limited to, your photo, location, website and biography. Providing additional Information is voluntary.
We may employ third party companies or individuals to perform Website-related services including, but not limited to, Website maintenance, database management, web analytics, improvement of Website features, marketing, and e-mail. These third parties may have access to your Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your Information will be handled by these providers.
COMPLIANCE WITH LAWS AND LAW ENFORCEMENT
petfoodgarden may cooperate with law enforcement authorities and other third parties to enforce and comply with the laws. In response to a verified request by government or law enforcement officials relating to a criminal investigation or alleged illegal activity, we may disclose any Information about you to government or law enforcement officials or other third parties as we believe necessary or appropriate. Without limiting the above, we will not disclose your Information to any law enforcement or other governmental officials without a subpoena or court order, except when we believe in good faith that the disclosure of information is necessary to protect our rights, enforce our policies, respond to claims that your use of our Website violates petfoodgarden’s policies or rights or others, or protect anyone’s rights, property or safety.
5. HOW TO CHANGE OR DELETE YOUR INFORMATION
We save your Information in our database in order to maintain and improve our Website’s user experience and in accordance with our Terms of Service. If you wish that your Information be permanently deleted from our database when you stop using our Website, please notify us at [email protected]petfoodgarden.com.
6. HOW YOUR INFORMATION IS SECURED AND PROTECTED
To protect your Information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Please note that no transmission over the Internet can guarantee confidentiality and non-disclosure, and as such, you transmit at your own risk.
petfoodgarden maintains a variety of physical, electronic, and procedural security measures to protect Information from unauthorized access. When the Website is accessed using the Internet, we use Secure Sockets Layer (SSL) protocol and encryption technologies to protect your Information. These technologies help ensure that your Information is safe, secure, and only available to you and to whom you have granted access.
petfoodgarden does its utmost to secure communications and data storage in order to protect confidentiality of your Information against loss and interception by third parties. However, it is important to know that there is no zero-risk against loss or interception by others of your Information.
You should keep your Account’s username and password safe and confidential to protect against unauthorized access to your Account Information or computer. You should adopt passwords that others cannot figure out easily. You should also be sure to sign off of your computer or any shared computers when you are finished using them.
7.HOW THE INFORMATION IS STORED AND TRANSFERRED INTERNATIONALLY
Like many websites, our Website uses "cookies" to collect information and improve your user experience. A cookie is a small text file that is stored on your computer or mobile device’s hard disk for record-keeping purposes. You can delete these cookies at any time through your web browser settings. Standing alone, cookies do not personally identify an individual. Cookies merely recognize the web browser. Unless an individual chooses to identify himself/herself to petfoodgarden, such as through purchasing something from our Website or registering and opening an Account, individuals remain anonymous to petfoodgarden.
If you do not wish to accept cookies, you can instruct your web browser, by changing its options or settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all functionality or features of the Website.
9. LINKS TO OTHER WEBSITES
10. AGE OF CONSENT
By using this Website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Website.
If our Website is acquired or merged with another company, your Information may be transferred to the new owners so that we may continue to sell products to you.